8K8 Privacy Policy

1 Introduction and Our Commitment

Welcome to 8K8. We strongly believe that, as a player, your most important right is to know what is happening with your information. For this reason, this privacy policy was written in simple, everyday language, free of complicated legal terms, so you can understand everything without any confusion.

This privacy policy covers the 8k8.autos website and all the services connected to it. Once you use the 8K8 platform, you are considered to have accepted the terms laid out in this policy.

Our privacy policy is built on three main principles:

• Transparency: At 8K8, we keep things open and honest — you’ll always know what info we ask for and why we need it.
• Security: Your personal data is protected using current, reliable security measures.
• Control: You get full control over your own information at all times.

2 What Information We Collect

8K8 only collects the details that are genuinely needed to keep your account running. The table below shows what we gather and why.

3 How We Collect Information

We collect information through several different channels, and you deserve to know exactly how each one works.

Information you provide to us directly

• The details you share when completing the registration form
• Documents you upload to confirm your identity during KYC verification
• Payment information you supply when making deposits or requesting withdrawals
• The information you give when you get in touch with our support team
• Anything you fill in for promotional forms or optional surveys

Information we gather automatically on our end

• Your browsing behavior collected through cookies and similar technologies
• Logs of when you sign in and the actions you take on our website
• Your device type, operating system, and browser version
• Your IP address and a general idea of your approximate location

4 How your information gets used by us

8K8 only uses your data for clear and specific reasons. Here is the full breakdown for you:

• Account Management Your details help us create your account, manage it properly, and make sure it stays secure at all times.
• Payment Processing To process your deposits and withdrawals smoothly, we need to collect certain financial details tied to your 8K8 account.
• Identity Verification We use KYC information to satisfy legal requirements and to help prevent fraud before any transaction is completed.
• Customer Care Our support team may use your details to look into questions and resolve issues with your account.
• Responsible Gaming We monitor gaming patterns to spot signs of risky behavior and promote healthier play habits.
• Promotional Communications If you give us permission, we may send promotional offers and bonus updates straight to your email.
• Legal Compliance We may also use your information to comply with requirements from regulators and other authorities.
• Service Improvement We review user behavior and feedback to improve the overall platform experience and make navigation easier.

5 Information Sharing Policy

Please note that 8K8 may share limited information with third parties only under strict conditions and in rare cases. Your data is never sold.

Service Provider Partners

We may share limited details with selected partners who help with payment processing, technical support, and security services. These partners are bound to follow 8K8's privacy standards.

Legal Obligations

If a court or regulator makes a valid request, we may need to provide certain information. In such cases, we only share the minimum amount required.

Fraud Prevention

When there is a strong suspicion of serious fraud or money laundering, we have a legal duty to report the matter to the appropriate authorities.

6 Cookie Policy

The 8K8 website uses cookies. These are small data files stored in your browser, and they help make your visit smoother and more personalized.

• Essential cookies: Some cookies, such as login sessions and security tokens, are essential — without them, the site cannot function properly.
• Functional cookies: These remember your preferred language and site settings.
• Analytical cookies: These help us understand which sections of the site are used most often.
• Security cookies: These are used to detect suspicious activity.

You can control cookies anytime from your browser settings. However, disabling essential cookies may cause certain site features to stop working.

7 Data Protection and Security Measures

8K8 takes the protection of your personal data seriously. We use industry-standard security technology to keep your information safe, and we also maintain the GEOTRUST international certification for data security and fair operations. Our key safeguards include:

• 256-bit SSL/TLS encryption: All data transmissions are routed through encrypted channels.
• Encrypted database: All stored information remains in an encrypted format.
• Two-factor authentication (2FA): An additional security layer is added during account login.
• Regular security audits: Regular system checks are carried out by external security experts.
• Firewall protection: A strong firewall blocks unauthorized access.
• Limited Access Only authorized 8K8 personnel are permitted to view the necessary information, and access is granted only when needed to operate, secure, and support the platform.

Data Retention Period

While your 8K8 account remains active, we keep the information tied to that account on file. Even after closure, some records may be retained for up to five years where legal or regulatory responsibilities require us to do so.

8 Your Rights Over Your Information

As a registered 8K8 user, you hold several important rights regarding your personal data, and we fully respect and support these rights.

• Right to Know You may ask us to explain exactly what personal data we keep about you, and we are obliged to provide that information.
• Right to Correction If any of your details are incorrect or outdated, you may request that we correct or update them.
• Right to Erasure You may ask us to delete your personal information under the conditions allowed by applicable privacy rules.
• Right to Restrict Processing You can also request that we stop processing your data for certain purposes, such as marketing or profiling.
• Right to Data Portability When applicable, you may request a copy of your data in a portable, structured format that is easy to transfer.
• Right to Object You have the right to opt out of promotional and marketing communications whenever you wish.

9 Protecting Minors' Information

8K8 is a 21+ platform. We do not knowingly collect personal information from anyone under 21, and our services are not offered to minors.

• Your age is checked during account registration, and only individuals who are at least 21 years old can create an account with 8K8.
• As part of our Know Your Customer (KYC) process, we may ask you to submit a valid government-issued ID or another acceptable document to confirm your age.
• If we have reasonable grounds to believe that an account belongs to someone below 21, we will close that account immediately and take the necessary steps to protect the user.
• If we ever learn that we have mistakenly collected personal details from a minor, we will remove that information from our records right away.

10 Changes to This Privacy Policy

8K8 reserves the right to update this Privacy Policy whenever necessary to reflect legal, technical, or operational changes. When updates are made, here is what you should know:

• For major changes, we will give you notice through a visible announcement on the site and, where appropriate, by email before the revised policy takes effect.
• The date of the latest update will always appear at the top of this page so you can easily see when it was last revised.
• If you do not agree with the updated Privacy Policy, you may close your account at any time by contacting our support team.
• If you continue to use 8K8 after a revised policy takes effect, that means you are acknowledging and accepting the updated terms.

11 Contact Us

For any questions about this Privacy Policy, to raise a privacy complaint, or to make a request related to your data privacy rights, please get in touch with us using the details below:

• Email: [email protected]
• Live Chat: Our live chat is available 24/7 — simply click the chat bubble at the bottom-right corner of the website.
• Response Time: We normally respond within 24 to 48 hours.
• Privacy Complaints: [email protected]

We take every privacy complaint seriously and do our best to resolve it as quickly as possible.